Turner Meakin Management Company Ltd. (“Turner Meakin”) is committed to safeguarding the privacy of all information relating to clients, property and tenants.
The purposes for collecting personal information can vary and may include but is not limited to the following:
- To assess the creditworthiness of an applicant who may be eligible for tenancy
- To allow us to respond to an emergency situation and handle day-to-day tasks such as processing payments on account, issuing financial statements or to identify and communicate with our clients and/or tenants.
- To ensure quality of service to all our clients and/or tenants
Except where authorized or required by law, Turner Meakin will not collect, use or disclose your personal information without your exclusive consent. All property and related management information is considered confidential and not disclosed to 3rd parties without appropriate authorization.
Turner Meakin may request verification of your identity via photograph I.D. and/or written signature. Any request to our office from individuals asking us to divulge personal or confidential information will be acknowledged through a dated written, detailed request complete with signature from that individual.
Turner Meakin will not sell, trade or rent your private information to any third party without your prior consent. Your private information will only be accessible to authorized Turner Meakin employees who require this knowledge for the performance of their duties. These employees are under an obligation to keep this information confidential.
Turner Meakin’s collection, use, retention and disclosure of private information comply with the provisions of the Personal Information Privacy Act and the Personal Information Protection and Electronic Documents Act.
Frequently Asked Privacy Questions:
What happens to old paper files?
Turner Meakin keeps accounting records for between 7 and 10 years, and then they are destroyed (shredded) and the paper is recycled. Sometimes, noteworthy records are retained for company historic purposes.
What happens to information on electronic media?
Electronic or digital data files may be kept longer than paper files simply because it consumes much less physical space. When ultimately disposed of, media is either wiped clean and reused or destroyed to eliminate identification.
How is information stored?
We have a locked and secured onsite storage facility where we keep files older than 2-3 years. Any hardcopy information that is less than 2-3 years old is kept securely in our office for day-to-day use. Any information stored electronically on our database system is highly guarded as we update and upgrade our security systems on a regular basis. All personnel of Turner Meakin are required to keep any information that is held in our office strictly confidential.
Who is the Privacy Officer for your company?
We have authorized Barb Van to act as our Privacy Officer. You may contact this person using our regular contact information under the “Contact” tab of our website or by calling our office.
December 19, 2018